Accelerator Hub
Device Management
IoT Device Management capabilities to fleet managers — connect, manage, and monitor a dispersed worldwide collection of devices.
The Device Management use case is the first step in your managed device journey. It offers IoT Device Management capabilities to fleet managers, enabling them to connect, manage, and monitor a dispersed worldwide collection of devices.
Device Management includes the foundational cloud architecture to support device-data centric use cases — onboarding and offboarding supported devices, receiving device telemetry, ingesting device data, and connecting to existing device master data.
The included Optra IoT Platform simplifies onboarding, managing, and monitoring the devices. It provides a rules engine to enable basic threshold rules and notifications, allowing fleet managers to visualise and gain insights from the device data.
Targeted Outcomes
| Outcome | Description |
|---|---|
| Product Engineering Early Warning | Enable teams to monitor device telemetry and get early warnings to device issues. |
| Reduce Downtime | Enable teams to improve uptime by monitoring the device connection state. |
| Improved CSAT | Device telemetry and state data simplifies the device troubleshooting process, making it less dependent on customer input. |
| Fleet Sales Improvements | Device usage data enables more informed fleet recommendations. |
Platform Functions
- Platform Device Management — foundational IoT platform components and the Optra platform interface, making it easy to securely onboard, manage, and monitor connected devices.
- Optra Platform-Native Reporting and Dashboards — insights from device data through descriptive reports and device telemetry visualisations.
- Optra Rules Engine — streamlines the process of taking action based on intricate signals within your IoT data.
- Optra Integration Management — quickly set up integrations to enterprise systems and connect those integrations to the rules.
Dependent Use Cases
There are no pre-requisite use case implementations required for Device Management. It is the starting point of the connected products journey.
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